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Telephone Operator
$32k-39k (estimate)
Full Time 2 Months Ago
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Southern Cancer Center is Hiring a Telephone Operator Near Mobile, AL

Overview:
Southern Cancer Center is hiring a Telephone Operator for our office at Providence Hospital.

SCOPE: Under direct supervision, is responsible for providing a full range of telephone switchboard duties, including triaging calls and relaying messages. Assists with clerical duties as required. Serves as a liaison between patients and medical staff. Supports and adheres to the US Oncology Compliance Program, to include the Code of Ethics and Business Standards.
Responsibilities:
ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Courteously and efficiently answers all incoming calls and connects callers with the correct extension.
  • Takes and relays messages in an accurate and timely manner.
  • Responds to emergency and urgent calls from patients in a timely manner.
  • Directs callers immediately to clinical staff as necessary.
-Performs operator functions including triaging calls; connecting and transferring calls; setting up conference calls; instructing users on telephone procedures; and reporting telephone and equipment malfunctions to the appropriate party. -Provides a pleasant and helpful phone contact for callers.

  • Responsible for opening and closing the switchboard.
-Responsible for the in-house paging system. -Performs clerical duties as assigned to maintain workflow in the department.
Qualifications:
MINIMUM QUALIFICATIONS: High school diploma or equivalent required. Position is entry level and requires 0-3 years experience, preferably in a medical setting.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work may require sitting for long periods of time, stooping and bending/stretching for files and supplies. Requires occasional lifting of files or paper weighing up to 30 pounds. Requires manual dexterity sufficient to operate a keyboard, calculator, telephone, copier and other office equipment. Vision must be correctable to 20/20 and hearing must be in the normal range for telephone contacts.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed in an office environment. Involves high levels of contact with patients and public.

Job Summary

JOB TYPE

Full Time

SALARY

$32k-39k (estimate)

POST DATE

03/22/2024

EXPIRATION DATE

07/20/2024

WEBSITE

southerncancercenter.co...

HEADQUARTERS

AL

SIZE

<25

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The following is the career advancement route for Telephone Operator positions, which can be used as a reference in future career path planning. As a Telephone Operator, it can be promoted into senior positions as a Receptionist II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Telephone Operator. You can explore the career advancement for a Telephone Operator below and select your interested title to get hiring information.

If you are interested in becoming a Telephone Operator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Telephone Operator for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Telephone Operator job description and responsibilities

A telephone operator typically performs tasks that cannot easily be automated.

02/03/2022: Greenville, SC

Collect calls normally require the assistance of a trained telephone operator.

02/13/2022: Peoria, IL

Most of the time, an operator can give both an address and telephone number for both new and established listings.

01/20/2022: Mcallen, TX

On a daily basis, Telephone Operators perform clerical duties such as typing, proofreading, and sorting mail.

01/26/2022: Baltimore, MD

May handle emergency calls and assist children or people with physical disabilities to make telephone calls.

03/23/2022: Oakland, CA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Telephone Operator jobs

Switchboard operators are becoming less and less common as most companies have their communications handled by automated systems.

01/28/2022: Pueblo, CO

Phone operators are essentially customer service personnel, and need to have a certain set of skills.

03/03/2022: Fort Wayne, IN

Each telephone was wired to a telephone exchange established for a town or area.

04/16/2022: Mobile, AL

At the turn of the 21st century, the oldest parts of the telephone network still use analog technology for the last mile to the end user.

03/27/2022: Tacoma, WA

Several large private telephone networks are not linked to the PSTN, usually for military purposes.

03/25/2022: Portsmouth, OH

Step 3: View the best colleges and universities for Telephone Operator.

Butler University
Carroll College
Cooper Union
High Point University
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Providence College